Privacy Policy
This privacy policy describes how Bhasha Kendra collects, uses, and protects your personal information when you use our online platform and services. We are committed to protecting your privacy and handling your data responsibly and in compliance with applicable data protection laws.
Information We Collect
We collect information from you when you use our site or services. This may include information you provide directly to us, such as when you register for a course, fill out a form, make a purchase, or communicate with us. The types of information we may collect include:
Contact information: Your name, mailing address, and similar contact details.
Account information: Details related to your user account on our platform.
Payment information: Necessary details to process payments for courses or services.
Information related to your use of our services: Details about the courses you enroll in, your progress, language proficiency levels, test results, and interactions with instructors or other users on the platform.
Information you provide through communication: Content of messages, feedback, or inquiries you send to us.
Technical information: Information about your device and how you access our site, such as your IP address, browser type, operating system, and usage data.
How We Use Your Information
We use the information we collect for various purposes related to providing and improving our language learning services, including:
To provide and manage your access to our site and services.
To process your registration for courses and other services.
To deliver the language learning content, instruction, and resources you request.
To process payments for services you purchase.
To communicate with you about your account, courses, services, and updates.
To personalize your learning experience and provide tailored content.
To monitor and analyze usage of our site and services to improve functionality and offerings.
To develop new features and services.
To ensure the security and integrity of our platform.
To comply with legal obligations.
Sharing Your Information
We may share your personal information with third parties in limited circumstances:
Service providers: We may share information with trusted third-party service providers who perform services on our behalf, such as payment processing, hosting, data analysis, email delivery, and customer support. These providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
Instructors and staff: Information relevant to your learning progress and course participation may be shared with instructors and administrative staff to facilitate your education.
Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as to comply with a subpoena or similar legal process.
Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
With your consent: We may share your information with third parties when we have your explicit consent to do so.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, please be aware that no security system is completely impenetrable, and we cannot guarantee the absolute security of your information transmitted over the internet.
Your Data Protection Rights
You have certain rights regarding your personal data. Depending on your location and applicable laws, these rights may include:
The right to access: You have the right to request access to the personal information we hold about you.
The right to rectification: You have the right to request that we correct inaccurate or incomplete personal information.
The right to erasure: You have the right to request the deletion of your personal information under certain circumstances.
The right to restrict processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
The right to data portability: You have the right to receive the personal information you have provided to us in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to object: You have the right to object to the processing of your personal information under certain circumstances, such as for direct marketing.
To exercise these rights, please contact us using the contact details provided below. We will respond to your request in accordance with applicable law.
Data Retention
We retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements.
Cookies and Tracking Technologies
Our site may use cookies and similar tracking technologies to enhance your user experience, analyze site usage, and improve our services. You can control the use of cookies through your browser settings.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18 without parental consent. If you are a parent or guardian and believe we have collected information from your child, please contact us.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our site.
How to Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at our physical address:
Bhasha Kendra
501, Wing A
Kalyani Nagar Main Road,
3rd Floor,
Pune, Maharashtra,
411014
India